By using RiftSchool, you agree to the following terms and conditions. Please read them carefully before using our services. If you do not agree with any part of these terms, please do not use our platform.
1. Account Registration
Users must be at least 13 years old to register. Users under 18 require parental or guardian consent. Accurate and complete information must be provided during registration. Users are responsible for maintaining the confidentiality of their account credentials.
2. Booking & Payment
All sessions must be paid in full at the time of booking. Prices are displayed in $USD. A 15% platform fee is included in each booking to support site operations.
3. Cancellations & Refunds
Rescheduling: Sessions can be rescheduled at least 12 hours in advance. Refunds: Available if the coach misses the session or if canceled at least 24 hours in advance. No-shows or late arrivals (15+ minutes) are considered forfeited and non-refundable.
4. Session Conduct
Sessions are intended to be educational and respectful. Harassment, toxicity, or offensive behavior will result in immediate account suspension. Coaches reserve the right to end a session if a user violates these rules.
5. Coach Expectations
Coaches are expected to be punctual and provide professional, tailored coaching. Failure to attend without rescheduling entitles the user to a full refund or replacement session.
6. Disclaimers
RiftSchool is not affiliated with Riot Games. All trademarks belong to their respective owners. No guarantee of gameplay rank improvement is provided. Coaching is for educational purposes only.
7. Intellectual Property
All session content (e.g., feedback, recorded gameplay, resources) is owned by RiftSchool or the respective coach. Redistribution of session materials without permission is prohibited.
8. Account Termination
RiftSchool reserves the right to suspend or terminate accounts for violations of these terms. Violations include abuse, fraudulent activity, or repeated no-shows.
9. Privacy
Personal data necessary to provide services (e.g., email, Discord username) is collected. Refer to our Privacy Policy for more information on data handling.
10. Changes to Terms
We may update these terms occasionally. Continued use of the platform signifies acceptance of the updated terms.
By signing up and using RiftSchool, you confirm that you have read and agree to these Terms and Conditions. For any questions or concerns, please contact us at info@riftschool.com.